First, the web site is elegantly and logically designed. Use the Instructions section to learn how to identify your replacement part. I changed the tilt mechanism, so you first select the correct channel dimensions, then rod cross-section, then the replacement hardware -- couldn't be easier. I ordered parts on Sunday, and they arrived (all the way to FL) on Wednesday! Took 10 minutes to replace the part, and blind is good as new. Highly recommend.
Lee H.Read more Read less