Shipping

Order Processing

Orders placed Monday - Friday prior to 12:00 pm (MST) will be processed and leave our facility the same day. Orders placed after 12:00 pm (MST) Monday - Friday, on a weekend, national holiday, or on days we choose to observe national holidays, will be processed and leave our facility the following business day.

Our order processing times and the date the order leaves our facility are not included in any estimated or guaranteed shipping times.

In the event you need to make any changes to your order, please let us know as soon as possible. We can cancel orders and make changes to orders that are scheduled to be shipped the same day Monday - Friday up until 1:00 pm (MST).

Occasionally, processing times can vary or be delayed. Please review some of the potential reasons for delays below.

  • An incomplete or inaccurate shipping address or any requested changes made to your order.
  • Orders awaiting payment by check or money order will be processed and shipped in accordance with our typical order processing times once full payment is received and processed.
  • Items on backorder will be processed and shipped in accordance with our typical order processing times once the items are back in stock.
  • On occasion, orders are processed on national holidays. Due to mail service closures, these orders will not leave our facility until the following business day. In these cases, the additional processing time is NOT included in estimated or guaranteed delivery timing.

Domestic Shipping

We currently offer domestic shipping methods to the United States and all US Territories through US Mail or UPS. Our international shipping policy and methods can be found under International Shipping.

Free shipping is available on domestic orders of $100 or more or with a valid promotional code and qualifying order. Orders that receive free shipping will be sent by our discretion via USPS or UPS. Expedited shipping methods can be selected at checkout at their current pricing.

Our minimum standard shipping and handling cost for most orders (under $50.00) starts at $5.99.

Shipping costs are calculated by the product weight, length, order subtotal, shipping address, and associated handling costs.

A shipping quote can be calculated on the shopping cart page once your product has been added to the cart and prior to filling out checkout information. The shipping quote may change if items, quantities, or shipping address is changed prior to checkout. Final shipping costs will be calculated at checkout.

All orders are carefully packaged and shipped in a padded envelope or corrugated box. Each package will include tracking information that will be emailed to you on the day the order is processed.

Shipping and handling costs are non-refundable for any shipping method that is not guaranteed to be delivered on a specific date.

Shipping methods that are not guaranteed only show estimated delivery times. Estimated delivery times are shown for guideline purposes only. Delivery on non-guaranteed methods can be delayed for a variety of reasons. In some rare situations orders can take 15 or more business days to arrive. If you have any concerns about the status or tracking of your order, please contact us.

Any refused order that does not arrive back to us is ineligible for a refund.

Please contact us if you selected a guaranteed shipping method that was not delivered within the guaranteed delivery time frame.

Domestic Shipping Methods

USPS (US Mail)

US Mail - First Class

  • Estimated delivery time is 3-5 business days.
  • This method is not guaranteed to be delivered on any specific date. In some cases, it can take longer than five (5) business days to arrive.
  • This method includes tracking information that will be emailed with your shipping confirmation.

US Mail - Priority

  • Estimated delivery time is 1-3 business days. Delivery times shown at checkout are based on the distance between our locations.
  • This method is not guaranteed to be delivered on any specific date. In some cases, it can take longer than three (3) business days to arrive.
  • This method includes tracking information that will be emailed with your shipping confirmation.

US Mail - Express

  • Guaranteed delivery time is 1-2 business days.
  • This method is guaranteed to be delivered within two business days following the date it leaves our facility. Please review our order processing information for details that can affect delivery timing.
  • This method includes tracking information that will be emailed with your shipping confirmation.

UPS

UPS - Ground

  • Estimated delivery time is 3-5 business days.
  • This method is not guaranteed to be delivered on any specific date and delivery dates can change over the course of shipment. In some cases, it make take longer than five (5) business days to arrive.
  • This method includes tracking information that will be emailed with your shipping confirmation.

UPS - 2nd Day Air

  • Guaranteed delivery time is two (2) business days.
  • This method is guaranteed to be delivered two business days following the date it leaves our facility. Please review our order processing information for details that can affect delivery timing.
  • This method includes tracking information that will be emailed with your shipping confirmation.

UPS - Next Day Air

  • Guaranteed delivery time is one (1) business day.
  • This method is guaranteed to be delivered one business day following the date it leaves our facility. Please review our order processing information for details that can affect delivery timing.
  • This method includes tracking information that will be emailed with your shipping confirmation.

Order Tracking

All orders will be shipped with tracking information. A tracking number will be sent to you via email when your order has shipped. Please allow up to 24 hours after shipment for tracking information to become available from the shipping carrier.

Backorders

We work hard to maintain accurate inventory levels. In the rare occasion that product sells out before your order is processed, your order will be placed on backorder. Most backorders will be processed and shipped within 1-3 weeks.

Shipping to PO Boxes

We do ship to PO Boxes; however, you must select a US Mail shipping method.

Order Cancellation Policy

You may cancel an order before it has shipped. Please keep in mind we do our best to provide fast processing times. If you need to cancel your order, please contact us as soon as possible. If your order has shipped and cannot be cancelled, you may return eligible products for a refund. See return policy above.

International Shipping (Outside of the USA)

FixMyBlinds.com has partnered with a trusted third-party company, GlobalShopex.com to fulfill orders for our international customers. Simply add any items you wish to purchase in your shopping cart and choose the "international checkout" option. The items will automatically transfer to the GlobalShopex cart. You may pay with International credit cards, PayPal, SafetyPay, Bank wire transfers, Money Gram or other local forms of payment. GlobalShopex will process your payment and guarantee delivery. Once your order is completed, all inquiries should be directed to GlobalShopex at customercare@globalshopex.com or (786)391-4868.

You may also contact GlobalShopex using any of these local International Customer Service Phone Numbers:

Australia (Sydney) · Tel: (612) 9037 0252
United Kingdom · Tel: (020) 3371 9380
Japan (Tokyo) · Tel: (3) 4520 9639
Spain (Madrid) · Tel: (91) 829 5114
South Africa · Tel: (27 10) 500-2487
Canada (Toronto) · Tel: (416) 840 5719
France (Paris) · Tel: (01) 7666 0593
Mexico (DF) · Tel: (52) 5553512656
Brazil (Sao Paulo) · Tel: (55) 213958 1440
Peru (Lima) · Tel: (51) 17087236
Colombia (Bogota) · Tel: (1) 508 2859
Chile (Santiago) · Tel: (56)2 29382628




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