Frequently Asked Questions
If you are looking to diagnosis a broken blind or shade please visit our Troubleshooter page.
Many repair questions are answered by visiting our Instructions page where we have print and video instructions dealing with many common part and repair questions.
Most orders ship the same day if you place an order before 1pm Mountain Time (12pm Pacific Time). Please note that orders only ship on business days. If your order is placed on weekends or national holidays, it will ship the following business day. Orders paid for by check or money order will ship the business day after payment has been received.
Visit our Shipping & Returns page to view our policy.
We do not. Call a local blind dealer to order a valance by itself.
Fix My Blinds sells parts and provides instruction over the Internet only. If you happen to live in the Colorado Springs area you can select In-Store Pickup and save on shipping charges.
No, we sell mounting screws separately. The surface that you are mounting to could range from drywall, concrete, metal, decorative wood molding, etc... Each of these surfaces requires a special fastener.
For the most part, 2 inch blind ladder string is standard across the industry, however, mini blinds use many different spacing dimensions between the slats. If we sold mini blind ladder, most customers would find that they either wind up with extra slats or not enough slats to make up the desired length. Plus mini blinds are inexpensive enough so as to make this type of repair not cost effective. We recommend buying a new one at www.Blinds.com.
We do not have a list of blind repair companies. We recommend looking locally for blind repair, a blind cleaning company, or a blind dealer to find someone.
Please visit the Window Coverings Safety Council to receive the latest recommendations.
You’re going to get a receipt, order confirmation and tracking information. We do not sell or distribute any personal information for any purpose.
Yes you may, but by doing so you will not be able to track your order, log into our website, or see previous orders. If you want to access any previous information or track orders, you will have to contact our office.
Creating an account allows you to check your current order status, view past orders, update payment and address information and place subsequent orders easily and quickly.
Yes! Click on the product, then click on the blue “View Quantity Discounts” button below the purple “Add to Cart” button to view discounts. For bulk orders over 100 pieces, please email us for a custom quote.
Oftentimes, this happens because you did not create an account when you placed your first order. Please contact our office by phone or email for assistance.
If you don’t see your part, feel free to e-mail a picture of the part to – firstname.lastname@example.org. We are always getting new items in stock and we may have what you need.
We do not. When slats are purchased they need to be color matched, custom cut and the route holes punched. We recommend contacting a local blind dealer in your area to do this, or consider replacing the blind by visiting www.Blinds.com.