Shipping & Returns
We offer a 30 day return policy on most of our products. If a product is not eligible for a return or exchange, it will be stated on the product’s page. If you wish to return a product, we ask that you contact us at firstname.lastname@example.org or call (719)597-0696 for a return authorization number. Please have your order number and the name or product code of the product(s) you wish to return.
- If the product has been used or modified in any way, then a refund or exchange cannot be issued.
- Original shipping charges are non-refundable.
- The customer is responsible for any shipping costs associated with returning products to Fix My Blinds.
- Orders that receive free shipping, will be charged a 15% restocking fee.
- Returns and exchanges are usually inspected and processed within 3 business days of receipt. If a refund is due, it will be issued within 7 days of receipt of products.
- You may be charged an additional reduced shipping charge for exchanges.
Please send returns and exchanges to the following address:
Fix My Blinds
615 Conrad St.
Colorado Springs, CO 80915
Order Cancellation Policy
You may cancel an order before it has shipped. Please keep in mind we do our best to provide fast processing times. If you need to cancel your order, please contact us as soon as possible. If your order has shipped and cannot be cancelled, you may return eligible products for a refund. See return policy above.
International Returns (Outside of the USA)
FixMyBlinds.com has partnered with a trusted third-party company, GlobalShopex.com to fulfill orders for our international customers. All international order inquiries should be directed to GlobalShopex at email@example.com or (786)391-4868.
You may also contact GlobalShopex using any of these local International Customer Service Phone Numbers:
Australia (Sydney) · Tel: (612) 9037 0252
United Kingdom · Tel: (020) 3371 9380
Japan (Tokyo) · Tel: (3) 4520 9639
Spain (Madrid) · Tel: (91) 829 5114
South Africa · Tel: (27 10) 500-2487
Canada (Toronto) · Tel: (416) 840 5719
France (Paris) · Tel: (01) 7666 0593
Mexico (DF) · Tel: (52) 5553512656
Brazil (Sao Paulo) · Tel: (55) 213958 1440
Peru (Lima) · Tel: (51) 17087236
Colombia (Bogota) · Tel: (1) 508 2859
Chile (Santiago) · Tel: (56)2 29382628