Cellular Shade - Standard (Bottom Up)

Lifting and Lowering Problems	Fabric Problems
Mounting Problems	Child Safety Issues

                                                                                                                             

My cord loop broke. Can I glue it, melt it or sew it back together permanently?

Possible Solutions

The device that is used to join the cords together is not available to the average person and rejoining the ends together with glue or heat will only provide a short temporary solution. As far as ordering the correct length, cord loops are measured by the total distance that you could stretch out a new unbroken cord loop. Click here to determine the cord loop you will need to order.

         

                                                                                                                             

My shade is raising unevenly.

Possible Solutions

Remove blind from head rail and manually lower shade to see if the cords or lift tape are tangled.

         

                                                                                                                             

My blind is sagging in the middle or one of the sides.

Possible Solutions

More than likely one of the cords or tapes inside the head rail has broken. Instructions for this repair are coming soon.

         

                                                                                                                             

Tensioner is too tight. Cord loop keeps breaking prematurely.

Possible Solutions

Shop for cord loops here.

         

                                                                                                                             

The cell on my shade are separating or becoming unglued. What type of adhesive can I use to fix this?

Possible Solutions

There is no permanent repair for this. It’s time to purchase a new shade.

         

                                                                                                                             

The fabric is torn. Can I replace just the fabric?

Possible Solutions

No, you cannot. It’s time to purchase a new shade.

         

                                                                                                                             

My painter/window replacement contractor took my shades down and threw away the brackets.

Possible Solutions

Purchase new mounting brackets here.

         

                                                                                                                             

When I raise and lower my shade, the back rubs up against the wall, trim or glass.

Possible Solutions

You might need to remount your shade further away from the surface that is being rubbed. In some cases extension brackets or spacer blocks can be used to provide the additional clearance needed.