Pleated Shade - Troubleshooter

Lifting and Lowering Problems

Child Safety Issues

                                                                                                                             

The lift cord that raises and lowers the blind is broken.

Possible Solutions

Replace the old lift cord with new string. Click here to determine your string size.

         

                                                                                                                             

The shade goes up unevenly.

Possible Solutions

One of the strings may be broken. Replace the old lift cord with new string. Click here to determine your string size.

         

                                                                                                                             

My shade won’t stay locked in the position that I want it to.

Possible Solutions

1. The string is fraying or has been crushed. Replace the string. Click here to determine your string size. 2. You may need to replace the cord lock. Click here to browse our cord locks.

         

                                                                                                                             

When I raise and lower my shade, the bottom rail is uneven.

Possible Solutions

1. One of the cords is beginning to fray. Replace the string. Click here to determine your string size. 2. The cord could be rubbing through the cord guide or rubbing a groove in the cord lock. Take the shade apart and inspect the cord guides and lock. Look for sharp edges or points of wear. Replace any worn out parts. You may also need to restring the blind.

         

                                                                                                                             

The strings are too short, and I cannot reach them to pull the shade up.

Possible Solutions

You can add a condenser(LINK) and longer pull cord (LINK).

         

                                                                                                                             

The fabric has split at the crease. How can this be repaired?

Possible Solutions

There is no repair for this. It’s time to purchase a new shade.

         

                                                                                                                             

I’ve lost the crispness of the pleats. The fabric is sagging down to bottom rail.

Possible Solutions

There’s no repair for this. It’s time to purchase a new shade. To prevent this problem in the future, open tightly every day.

         

                                                                                                                             

The fabric of my shade is puckered out and won’t fold properly when the shade is raised and lowered.

Possible Solutions

1. If the fabric has shrunk width-wise (i.e. water damage) and now the holes in the fabric don’t line up with the holes in the rails, it is time to purchase a new shade. 2. If the strings have cut into the cord guides and rails and possibly torn the fabric, it is time to purchase a new shade.

         

                                                                                                                             

My painter/window replacement contractor took my shades down and threw away the brackets.

Possible Solutions

Purchase new mounting brackets here.

         

                                                                                                                             

My pleated shades that are mounted on my French door are banging around when I open or close the door.

Possible Solutions

Purchase and install hold down brackets.

         

                                                                                                                             

When I raise and lower my shade, the back rubs up against the wall, trim or glass.

Possible Solutions

You might need to remount your shade further away from the surface that is being rubbed. In some cases extension brackets or spacer blocks can be used to provide the additional clearance needed.

         

                                                                                                                             

I am afraid that my child or pet will become tangled in the lift cords of my pleated shade.

Possible Solutions

Please visit the Window Coverings Safety Council to receive the latest recommendations.