Blind Categories


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Many repair questions are answered by visiting our Instructions page, where we have print and video instructions dealing with many common part and repair questions.

General Blind Repair/Part/Ordering Questions


Q: What are you going to do with my email address?

A:  You’re going to get a receipt, order confirmation and tracking information. We do not sell or distribute any personal information for any purpose.
Q: Can I check out anonymously?

A:  Yes you may, but by doing so you will not be able to track your order, log into our website, or see previous orders. If you want to access any previous information or track orders, you will have to contact our office.
Q: What are the benefits of creating an account?

A:  Creating an account allows you to check your current order status, view past orders, update payment and address information and place subsequent orders easily and quickly.
Q: Why can’t I log into your website?

A:  Oftentimes, this happens because you did not create an account when you placed your first order. Please contact our office by phone or email for assistance.
Q: How hard will my blind/shade be to repair?

A:  It depends, but blind repair is often much easier than you would think, and can save you money! We provide detailed instruction for most common repairs. We encourage you to watch a video, or view the instructions that pertain to your repair, and decide if you want to do it.
Q: How do I order parts from you?

A:  It’s easy! Here’s a link to the page that explains the “how to order” process.
Q: Do you offer quantity discounts?

A:  Yes! Click on the product, then click on the blue “View Quantity Discounts” button below the purple “Add to Cart” button to view discounts. For bulk orders over 100 pieces, please email us for a custom quote.
Q: If I don’t see the part I need listed on your site, do you have it, or can you get it?

A:  If you don’t see your part, feel free to e-mail a picture of the part to – service@fixmyblinds.com. We are always getting new items in stock and we may have what you need.
Q: Do you sell slats for blinds?

A:  We do not. When slats are purchased they need to be color matched, custom cut and the route holes punched. We recommend contacting a local blind dealer in your area to do this, or consider replacing the blind by visiting www.blinds.com.
Q: Do you sell valances?

A:  We do not. Call a local blind dealer to order a valance by itself.
Q: Do you know anyone in my area who does blind repair?

A:  We do not have a list of blind repair companies. We recommend looking locally for blind repair, a blind cleaning company, or a blind dealer to find someone.
Q: Do you have any stores in my area?

A:  Fix My Blinds sells parts and provides instruction over the Internet only. If you happen to live in the Colorado Springs area you can select In-Store Pickup and save on shipping charges.
Q: Do your brackets come with mounting screws?

A:  No, we sell mounting screws separately. The surface that you are mounting to could range from drywall, concrete, metal, decorative wood molding, etc... Each of these surfaces requires a special fastener.
Q: I see that you sell ladder sting for wood blinds but not for mini blinds. Why is that?

A:  For the most part, 2 inch blind ladder string is standard across the industry, however, mini blinds use many different spacing dimensions between the slats. If we sold mini blind ladder, most customers would find that they either wind up with extra slats or not enough slats to make up the desired length. Plus mini blinds are inexpensive enough so as to make this type of repair not cost effective. We recommend buying a new one at www.blinds.com.

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Cellular/Honeycomb/ Pleated Shade Questions


Q: My shade is not pulling up evenly, or is hard to pull up. What is the problem?

A:  It could be that the strings are worn out and need replacing, and/or, that the string is rubbing on a worn part inside like a cord guide, or a cord lock. Restring and replace parts as needed.
Q: My fabric is damaged, or my Cellular Shade is coming apart (de-celling). Can this be repaired?

A:  If you are the original owner of the shade, some manufacturers will cover this under warranty. If not, most times this is NOT repairable, and buying new fabric is not cost effective compared to replacement. Cellular Shades that are de- celling can sometimes be carefully glued back together with fabric glue sold at fabric or hobby stores, but most of the time it’s a losing cause as the original glue may be rotten. We recommend buying a new shade at www.blinds.com.
Q: I have a shade that uses a continuous cord loop and it broke in half. Can I glue it back together?

A:  Cord loops are factory made with a special glue and process. Rejoining the ends together with glue or heat will only provide a temporary solution.
Q: How do I measure the cord so that I can purchase a new loop?

A:  To order a new cord loop, please view our short video which walks you through the process. Video Link
Q: Is there anything I can do to make my shade last longer?

A:  Yes! The first thing to remember is to be gentle with them. When you raise and lower them you should keep the string close to the product and not pull it out toward you. This will keep the strings from rubbing improperly on the cord lock or on the cord lock casing. Another way to extend the life of the cord is to not raise the shade all the way up tight to the rail when you raise and lock it.
Q: My cordless shade is broken. Can you help me with this?

A:  We don’t recommend cordless shade repair for the average consumer, as it can be difficult. Call a local dealer of that product, or contact the manufacturer for assistance.

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Wood / Faux Wood / Venetian / Mini Blind Questions


Q: My blind is not pulling up evenly, or is hard to pull up. What is the problem?

A:  It could be that the strings are worn out and need replacing, and/or, that the string is rubbing on a worn part inside like a cord guide, or a cord lock. Restring and replace parts as needed.
Q: Do you sell slats for blinds?

A:  We do not. Slats purchased separately will need to be material/color matched, custom cut and the route holes matched and punched. We recommend contacting a local blind dealer in your area to do this. To replace the blind, we recommend www.blinds.com.
Q: Do you sell valances?

A:  We do not sell valances at this time. Call a local blind dealer to order a valance by itself.
Q: Is there anything I can do to make my blind last longer?

A:  Yes! The first thing to remember is to be gentle with them. When you raise and lower them you should keep the string close to the product and not pull it out toward you. This will keep the cord from rubbing improperly on the cord lock or on the cord lock casing.
Q: I see that you sell string ladders for wood blinds but not for mini blinds. Why is that?

A:  For the most part, 2 inch blind ladder is standard across the industry, however, mini blinds use many different spacing dimensions between the slats. If we sold mini blind ladder, most customers would find that they either wind up with extra slats or not enough slats to make up the desired length. Plus mini blinds are inexpensive enough so as to make this type of repair not cost effective. To replace the blind, we recommend www.blinds.com.

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Vertical Blind / Drapery Questions


Q: One of my vertical blind slats is twisted out of sync. Do I have to buy a new headrail?

A:  On many brands you can just reach up and firmly grab the stem and try to slowly snap it back in place. Please note that not all brands are capable of this. If it feels like it isn't budging, don't force it.
Q: I need to replace my headrail, do you sell them?

A:  No we do not. We recommend www.going-vertical.com if you need to purchase a custom vertical headrail.
Q: Do you sell drapery parts?

A:  We sell some drapery parts like string and cord tensioners. We do not sell drapery rods, carriers, etc. at this time.

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Do you have a blind or shade repair question?

Fill out the form below. For your convenience you may submit pictures and other files so that we can answer your questions to your satisfaction.



 1" Mini Blind
 2" Horizontal Blind
 Cellular/Honeycomb Shade
 Pleated Shade
 Roller Shade
 Roman Shade
 RV Day/Night Shade
 Venetian Blind
 Vertical Blind
 Woven Wood Blind
 My Blind is Not Listed Here
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